| Title: AI- EDUCATION FROM THE LENS OF GLOBAL LEARNERS |
| Author: Aparna Sakore and Srushti Rajendra Pawar |
| Abstract: This research explores the integration of Artificial intelligence (AI) with education and puts light on the perception of students from different cultures, geographical and economic backgrounds upon AI-driven education. It investigates the accessibility, effectiveness, cultural relevance of the AI tools in different regions. This study uses quantitative data derived from online surveys submitted by international students from various who actively use AI platforms such as ChatGPT, Grammarly, Duolingo, etc. The Findings reveal that global learners broadly appreciate AI for its ability to personalize academic content, higher efficiency, pace and simplification of complex topics. |
| Keywords: Accessibility, Artificial intelligence, cross-cultural education, global learner’s perception, Personalized learning. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8122 |
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| Date of Publication: 22-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
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EVALUATING THE IMPACT OF ESG ON FINANCIAL PERFORMANCE OF CORPORATIONS
| Title: EVALUATING THE IMPACT OF ESG ON FINANCIAL PERFORMANCE OF CORPORATIONS |
| Author: Shivani Ram More |
| Abstract: This study examines the connection between a company’s financial performance in a variety of industries and its Environmental, Social, and Governance (ESG) performance. The study examines the impact of ESG scores on important financial metrics like Return on Equity (ROE), Return on Assets (ROA), and Tobin’s Q using secondary data from listed companies between 2018 and 2023. The results show a strong positive correlation between corporate financial outcomes and overall ESG performance, suggesting that companies with more robust sustainability strategies typically attain higher profitability and market valuation. Furthermore, the influence of social and governance aspects is greater than that of environmental elements. The findings, which highlight ESG as a strategic driver of long-term competitiveness rather than a compliance need, are consistent with the Stakeholder and Resource-Based theories. The study provides valuable insights for managers, investors, and policymakers promoting sustainable business models that align financial success with corporate responsibility. |
| Keywords: Environmental, Social, and Governance (ESG), Finance, Financial Performance |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8121 |
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| Date of Publication: 21-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
A STUDY OF DIGITAL PAYMENTS AS DRIVERS OF ECONOMIC GROWTH
| Title: A STUDY OF DIGITAL PAYMENTS AS DRIVERS OF ECONOMIC GROWTH |
| Author: Shivani Ram More |
| Abstract: Digital payments are increasingly central to modern economies, transforming how consumers and businesses transact. This paper examines the role of digital payments in promoting economic growth, using secondary data from cross-country studies, country-specific analyses, and macroeconomic evidence. We identify key transmission channels — financial inclusion, consumption, formalization, and productivity — and analyze empirical findings to understand both the magnitude and mechanisms of impact. We also discuss policy implications and risks. |
| Keywords: Digital payments, Economic growth, financial inclusion, Unified Payments Interface (UPI), Mobile money, M-Pesa, Digital financial services, electronic payment systems, Informal economy, financial intermediation, Digital infrastructure, Payment innovation, Cashless economy, Fintech, GDP growth, Blockchain payments, E-commerce, Digital divide, Mobile banking, Central Bank Digital Currency (CBDC). |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8120 |
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| Date of Publication: 20-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
IMPACT OF ARTIFICIAL INTELLIGENCE AND FINTECH ON TRADITIONAL BANKING OPERATIONS IN INDIA
| Title: IMPACT OF ARTIFICIAL INTELLIGENCE AND FINTECH ON TRADITIONAL BANKING OPERATIONS IN INDIA |
| Author: Anisha B. Jagtap and Shilpa Chabukswar |
| Abstract: In the modern era of rapid digital transformation, the banking industry has become one of the most technologically advanced sectors of the economy. The introduction of Artificial Intelligence (AI) and Financial Technology (Fintech) has fundamentally reshaped the structure, operations, and customer engagement models of traditional banks in India. This study titled “Impact of Artificial Intelligence and Fintech on Traditional Banking Operations in India” explores how emerging technologies are revolutionizing financial services, improving efficiency, and enhancing customer satisfaction, while also identifying the challenges that accompany such innovations. |
| Keywords: Artificial Intelligence (AI), Financial Technology (FinTech), Traditional Banking, Digital Transformation, Operational Efficiency, Customer Satisfaction, Financial Inclusion, Chatbots, Automation, Machine Learning, Digital Payments, Fraud Detection, Blockchain, Banking Innovation, Indian Banking Sector. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8119 |
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| Date of Publication: 19-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
DIGITAL MARKETING: TRENDS, STRATEGIES, AND EFFECTIVENESS
| Title: DIGITAL MARKETING: TRENDS, STRATEGIES, AND EFFECTIVENESS |
| Author: Vidya D. Baviskar |
| Abstract: In today’s digital world marketers are facing some new challenges, new technologies and opportunities in the market. Digital marketing is the utilization of electronic media by the marketers to promote the products or services into the market. The main objective of digital marketing is to attract more and more customers and allow them to interact with the various brands available in the market through digital media. This article focuses on the importance of digital marketing in today’s world. Additionally advantages of digital marketing, effectiveness, some latest developments and strategies and ways to further increase the effectiveness of digital marketing are also presented in this paper |
| Keywords: Digital marketing; Effectiveness; sCRM; E-Commerce; Personalization; Influencer marketing; Programmatic advertising |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8118 |
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| Date of Publication: 18-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
IMPACT OF FITNESS CENTRE ATTENDANCE ON MENTAL WELL-BEING AND STRESS REDUCTION
| Title: IMPACT OF FITNESS CENTRE ATTENDANCE ON MENTAL WELL-BEING AND STRESS REDUCTION |
| Author: Yogita Ghatol |
| Abstract: The current research investigates the influence of attending fitness centers on mental health and stress alleviation by analysing existing literature and secondary data sources. |
| Keywords: Fitness centers, mental well-being, stress reduction, secondary data, exercise psychology, gym participation |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8117 |
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| Date of Publication: 17-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
A STUDY ON EMPLOYEE RETENTION & ATTRITION STRATEGY AS A HR CHALLENGE IN INDIA’S BUSINESS PROCESS OUTSOURCING INDUSTRY
| Title: A STUDY ON EMPLOYEE RETENTION & ATTRITION STRATEGY AS A HR CHALLENGE IN INDIA’S BUSINESS PROCESS OUTSOURCING INDUSTRY |
| Author: Leena Jain |
| Abstract: The BPO industry has experienced exceptional growth in the modern years contributing considerably to the economy as well as provided that employment opportunity to the cultured youth on a large scale. This tendency also presents numerous challenges to the organizations. One of the most important challenges is the management of the Human Resource (HR). Human resource is a positive feature that can provide value and competitive benefit to an organization. The largest challenge nowadays the BPO sector is facing is clear as a reduction in the number of employees through retirement, resignation or death and the attrition at huge scale and retention has turn out to be a complicated task. Attrition rate is simplified as the rate of shrinkage in size odd number (BPO India 2009). Attrition of employees in an inadequate major is desirable for invasion of new ideas in the BPO sector. The studies focused on retention and attrition challenges that if BPO industry at present faces and to examine ways to diminish employee turnover. The BPO sector is always placed on peak whenever we say the word attrition. The paper also focuses on how talent could be retained in the BPO’s sector where attrition is always a worry. It also throws light on what organizations need to do to retain their quality workforce and maintain the part to obtain goals. |
| Keywords: Retention, Attrition, Employee turnover, Employment and Business Process Outsourcing. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8116 |
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| Date of Publication: 16-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
ROLE OF TRUST, SECURITY, AND DIGITAL-PAYMENT RELIABILITY IN E-COMMERCE ADOPTION BY SMALL LOCAL BUSINESSES
| Title: ROLE OF TRUST, SECURITY, AND DIGITAL-PAYMENT RELIABILITY IN E-COMMERCE ADOPTION BY SMALL LOCAL BUSINESSES |
| Author: Monika Jogdand |
| Abstract: Small local businesses are increasingly expected to participate in the digital marketplace, yet many hesitate due to concerns about trust, security, and the reliability of digital payments. These factors shape how entrepreneurs judge the risks and benefits of selling online. This study explores how trust in digital platforms, perceived security, and payment-system reliability influence e-commerce adoption among small local entrepreneurs. It also examines the mediating role of customer confidence, based on the idea that merchants adopt online channels more readily when they believe customers feel safe and comfortable transacting digitally. The research breaks payment reliability into practical components such as transaction success, settlement speed, and reconciliation effort, and considers how variations in sector, firm size, digital skills, and infrastructure shape adoption behaviour. The findings aim to offer a grounded understanding of what drives or discourages e-commerce participation in local markets and provide evidence to support policy and platform-level improvements. |
| Keywords: E-commerce adoption; Trust in digital platforms; Perceived security; Digital payment reliability; Customer confidence; Small local entrepreneurs; Adoption behaviour |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8115 |
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| Date of Publication: 15-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
DECEPTIVE BY DESIGN: INVESTIGATING THE INFLUENCE OF DARK UX PATTERNS ON CONSUMER DECISION-MAKING IN E-COMMERCE
| Title: DECEPTIVE BY DESIGN: INVESTIGATING THE INFLUENCE OF DARK UX PATTERNS ON CONSUMER DECISION-MAKING IN E-COMMERCE |
| Author: Nikita Vishwakarma |
| Abstract: In the competitive landscape of e-commerce, user experience (UX) design has evolved as a strategic driver of consumer engagement and conversion. However, not all design practices serve the user’s best interests. This study examines the impact of dark UX patterns—deceptive interface designs that subtly coerce or manipulate users into unintended actions—on online consumer decision-making. Through the lens of behavioural economics, persuasion theory, and digital ethics, the research explores how these patterns affect trust, perceived autonomy, and post-purchase satisfaction. |
| Keywords: Dark UX Patterns, Consumer Decision-Making, E-Commerce Design Ethics, Deceptive Design, Digital Manipulation, Behavioural Economics, User Autonomy, Gen Z Consumers, Online Shopping Psychology, Human-Computer Interaction (HCI) |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8114 |
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| Date of Publication: 14-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
ECO-LABELS AS TRUST SIGNALS: UNDERSTANDING PURCHASE INTENT AND LABEL LITERACY AMONG INDIAN GEN Z CONSUMERS
| Title: ECO-LABELS AS TRUST SIGNALS: UNDERSTANDING PURCHASE INTENT AND LABEL LITERACY AMONG INDIAN GEN Z CONSUMERS |
| Author: Nikita Vishwakarma |
| Abstract: This study investigates the influence of eco-labels on the purchase intentions of Gen Z consumers in urban India, focusing on their role as trust-enhancing signals in the context of sustainable product choices. As environmental consciousness rises globally, brands are increasingly leveraging eco-labels to attract younger, sustainability-aware demographics. However, there exists a significant gap between the presence of eco-labels and their actual impact on consumer behaviour, particularly in the Indian Gen Z segment. |
| Keywords: Eco-Labels, Gen Z Consumers, Sustainable Marketing, Purchase Intent, Label Literacy, India, Consumer Behaviour. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8113 |
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| Date of Publication: 13-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |