EMOTIONAL INTELLIGENCE OF HIGHER-LEVEL EXECUTIVES AND IT’S IMPACT ON ORGANIZATIONAL PERFORMANCE WITH REFERENCE TO IT COMPANIES TRIVANDRUM

Title: EMOTIONAL INTELLIGENCE OF HIGHER-LEVEL EXECUTIVES AND IT’S IMPACT ON ORGANIZATIONAL PERFORMANCE WITH REFERENCE TO IT COMPANIES TRIVANDRUM
Author: Ms. Roby Babu, Ph.D and Dr A. Ahmed Ansari
Abstract:

India’s IT sector is growing and developing. It was then followed by the demographic profile of IT higher-level officials and their relationship with the emotional intelligence dimension, as well as the variables impacting each of the different aspects of emotional intelligence in IT higher-level officials. The influence of behavioural intelligence on higher-level employee performance and strategies for improving emotional intelligence and employee performance. The study deals with the EI of the higher level executives and analyse the impact on the organizational performance.

Keywords: employee performance, emotional intelligence, organizational performance, behaviour intelligence and so on
DOI: https://doi.org/10.38193/IJRCMS.2026.8271
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

IMPACT OF TRAINING ON EMPLOYEE PERFORMANCE: A CASE STUDY OF SELECTED EMPLOYEES FROM THE MANUFACTURING INDUSTRY

Title: IMPACT OF TRAINING ON EMPLOYEE PERFORMANCE: A CASE STUDY OF SELECTED EMPLOYEES FROM THE MANUFACTURING INDUSTRY
Author: Dr Anupkumar Jamboti
Abstract:

The study examines the impact of training on employee performance in the manufacturing industry, emphasizing its role in enhancing skills, motivation, and organizational effectiveness. Grounded in Human Capital Theory and supported by motivation and learning theories, the study adopts a quantitative research design. Primary data were collected from 85 manufacturing employees in Belagavi district using a structured questionnaire. The data were analyzed using Structural Equation Modeling (SEM) through SmartPLS, along with reliability and validity tests such as Cronbach’s Alpha, AVE, and the Fornell–Larcker Criterion. The findings reveal that training-related factors, particularly training need assessment and evaluation with feedback, significantly improve employee motivation. However, employee motivation shows a significant but negative relationship with performance, indicating the presence of contextual barriers. The study concludes that while training enhances motivation, organizations must address workplace challenges to effectively translate motivation into improved performance outcomes.

Keywords: Employee Training, Employee Performance, Employee Motivation, Manufacturing Industry, Structural Equation Modeling (SEM)
DOI: https://doi.org/10.38193/IJRCMS.2026.8270
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

USAGE OF CHATBOTS OR AVATARS IN THE AIRLINES INDUSTRY: A CONTENT ANALYSIS APPROACH

Title: USAGE OF CHATBOTS OR AVATARS IN THE AIRLINES INDUSTRY: A CONTENT ANALYSIS APPROACH
Author: Thavaprakash A and Nachiketas Nandakumar
Abstract:

Recent Rapid Globalization paved way for usage of Chatbots and Avatars in many company’s website and yet there are no guidelines or handbooks that will help website developers. The main aim of this research is to explain how airlines industry utilizes avatar and why it is being used. Top 100 airlines were selected based on the ranking from Skytrax website. The presence of avatars has been identified as sample by visiting every website individually. Coders need a predefined guidebook named as code book so that they can code every 12 variables with the specific level of levels varying from 1 to 4 and a Chi-squared analysis has also been done to validate the hypotheses. This study provides implications for both theoretical and for Managers to utilize avatar better and to use avatars in a cost-effective way.

Keywords: Chatbots usage, Avatars usage, Content analysis, 2X2 Avatar Framework, airline industry
DOI: https://doi.org/10.38193/IJRCMS.2026.8269
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

URBAN FLOOD RESILIENCE ASSESSMENT OF BEIJING-TIANJIN-HEBEI REGION BASED ON MULTI-SOURCE DATA

Title: URBAN FLOOD RESILIENCE ASSESSMENT OF BEIJING-TIANJIN-HEBEI REGION BASED ON MULTI-SOURCE DATA
Author: Lu Jiaqi, Li Jiaxin, Lan Hui and Gao Yu
Abstract:

Existing urban flood resilience assessments face challenges such as inconsistent indicator systems, limited research methodologies, and inadequate spatial analysis, making it difficult to accommodate the “multi-center, high heterogeneity” regional characteristics of the Beijing-Tianjin-Hebei urban agglomeration. This study examines 13 cities in the Beijing-Tianjin-Hebei region by integrating multi-source remote sensing data with socio-economic statistics. A flood resilience evaluation framework was constructed across four dimensions: infrastructure, environment, economy, and society. The analytic hierarchy process was employed to determine indicator weights, while the TOPSIS method was utilized to quantitatively assess resilience levels across cities. Spatial visualization of resilience rankings was achieved through advanced spatial analysis techniques. Findings reveal significant spatial disparities in urban flood resilience within the region, exhibiting a hierarchical distribution pattern characterized by “high resilience in Beijing-Tianjin dual cores, relatively high levels in the Beijing metropolitan ring, and lower resilience in central-southern Hebei.” Economic resilience and social resilience emerged as key determinants of regional flood vulnerability. High-resilience cities are concentrated in Beijing and Tianjin, whereas low-resilience cities are predominantly located in Xingtai and Hengshui. These findings provide scientific foundations and decision-making references for coordinated flood disaster prevention, resilient city development, and cross-regional collaborative mitigation strategies in the Beijing-Tianjin-Hebei area.

Keywords: Beijing-Tianjin-Hebei region; flood resilience; Analytic Hierarchy Process (AHP); TopSIS method; multi-source data fusion
DOI: https://doi.org/10.38193/IJRCMS.2026.8268
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

MIGRATION MOTIVATION, FINANCIAL MANAGEMENT PRACTICES, CHALLENGES, AND FINANCIAL SELF EFFICACY AMONG STUDENT MIGRANTS FROM KERALA STATE

Title: MIGRATION MOTIVATION, FINANCIAL MANAGEMENT PRACTICES, CHALLENGES, AND FINANCIAL SELF EFFICACY AMONG STUDENT MIGRANTS FROM KERALA STATE
Author: Dr. Jency Francis
Abstract:

Student migration for higher education has increased as students seek improved academic quality, global exposure, and stronger career prospects. However, the financial demands of studying abroad—tuition, living costs, exchange-rate volatility, and limited income opportunities—can shape both academic outcomes and well-being. This study examines (i) migration motivations, (ii) financial management practices, (iii) financial management challenges, and (iv) financial self-efficacy among student migrants from Kerala. A survey-based design was used with 276 respondents selected through non-probability snowball sampling. Results indicate that career advancement is the strongest migration motive, alongside cost considerations and social support. Respondents report generally proactive financial behaviours budgeting and expense tracking, with saving most prominent, but also significant challenges driven by rising tuition/living/visa costs, unexpected expenses, and limited income opportunities. Financial self-efficacy appears moderate as respondents feel reasonably in control, yet show vulnerability to shocks, including reliance on credit during unexpected expenses. Hypothesis tests found no statistically significant differences in the migration motivation, financial management practices, financial management challenges and financial self-efficacy by gender, age, or educational qualification. The findings support the need for systemic pre-departure financial literacy training, strengthened institutional aid coverage, emergency support mechanisms, and credible information channels for prospective migrants.

Keywords: student migration, Kerala, financial management, financial challenges, financial self-efficacy, migration motivation
DOI: https://doi.org/10.38193/IJRCMS.2026.8267
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

INFLUENCE OF JOB SATISFACTION AND EMPLOYEE ENGAGEMENT ON LOYALTY AMONG EMPLOYEES IN THE CEMENT INDUSTRY WITH REFERENCE TO NUVOCO CEMENT IN BALODA BAZAR BHATAPARA DISTRICT

Title: INFLUENCE OF JOB SATISFACTION AND EMPLOYEE ENGAGEMENT ON LOYALTY AMONG EMPLOYEES IN THE CEMENT INDUSTRY WITH REFERENCE TO NUVOCO CEMENT IN BALODA BAZAR BHATAPARA DISTRICT
Author: SIMRAN CHAWLA, DR SHARAD KUMAR DEWANGAN, DR ASHOK VERMA and ROHAN AGRAWAL
Abstract:

Employee loyalty refers to the commitment of employees to remain with an organization for a long period because they feel valued, respected, and connected to the organization’s mission. Loyal employees are more likely to contribute positively to organizational performance and work toward achieving its goals. This study examines the influence of job satisfaction and employee engagement on employee loyalty in the cement industry, with special reference to **Nuvoco Vistas Corporation Limited located in Baloda Bazar–Bhatapara District, Chhattisgarh, India. Job satisfaction and employee engagement are considered important factors that encourage employees to remain loyal to their organization. Primary data were collected from employees through a structured questionnaire based on a Likert scale. The data were analyzed using statistical tools such as correlation, and regression. The results indicate that higher levels of job satisfaction and employee engagement significantly enhance employee loyalty and help organizations reduce employee turnover.

Keywords: Job Satisfaction, Employee Engagement, Employee Loyalty, Nuvoco Cement
DOI: https://doi.org/10.38193/IJRCMS.2026.8266
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

BEHAVIORAL INSIGHTS INTO DIFFERENT MARKETING SCENARIOS & AN ANALYSIS ON ECONOMIC DECISIONS

Title: BEHAVIORAL INSIGHTS INTO DIFFERENT MARKETING SCENARIOS & AN ANALYSIS ON ECONOMIC DECISIONS
Author: Sahej Jain
Abstract:

This study explored how everyday consumers respond to common marketing cues such as pricing, discounts, reviews, and free offers. A total of 39 participants between the ages of 12 and 49 took part in a 20-question survey designed around behavioral economics concepts like anchoring, scarcity, the decoy effect, the endowment effect, default options, social proof, and the appeal of free products.
Results showed clear age and gender patterns. Teenagers were more impulsive and driven by emotional or visual cues, while adults made more deliberate and rational choices. Female participants placed higher importance on credibility signals such as reviews and perceived quality, whereas male participants reacted more strongly to prices and promotional deals. Across scenarios, respondents tended to prefer middle-to-high tiers, suggesting a desire for options that balance value and social standing rather than strictly minimizing cost. The findings confirm that subtle psychological cues continue to play a major role in consumer decisions, often overriding purely rational reasoning.

Keywords: Cognitive Biases in Economic Choices, Price Anchoring and Reference Dependence, Decoy Effect, Consumer Perception Analysis and Scarcity & Urgency
DOI: https://doi.org/10.38193/IJRCMS.2026.8265
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

EVOLUTION OF RESEARCH ON CUSTOMER ADOPTION OF DIGITAL BANKING SERVICES: A BIBLIOMETRIC STUDY

Title: EVOLUTION OF RESEARCH ON CUSTOMER ADOPTION OF DIGITAL BANKING SERVICES: A BIBLIOMETRIC STUDY
Author: Mr. Anvar Sadat Z and Dr. S. Chandramohan
Abstract:

This study analyses the evolution of research on the adoption of digital banking services by customers through bibliometrics. The study analyses publication trends, prominent authors, the major themes, and the contribution of global research based on 1,530 publications, 2000-2025. The results indicate that the research has grown at a high rate since 2015 because of the developments of digital technologies and mobile banking. The research establishes significant factors affecting adoption, such as trust, perceived usefulness, and perceived risk. It also demonstrates the change in the research focus towards mobile banking and fintech innovations, rather than internet banking. These findings reveal powerful roles played by developed and developing nations, where China, India, and the United States are at the top. On the whole, the research offers valuable information about the evolution of this field of research and proposes the future research directions

Keywords: Mobile banking, Fintech innovations, Internet banking, Digital technologies
DOI: https://doi.org/10.38193/IJRCMS.2026.8264
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Date of Publication: 28-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

TRANSFORMING TRANSACTIONS: INDIA’S UNIFIED PAYMENTS INTERFACE AND THE DIGITAL SHIFT

Title: TRANSFORMING TRANSACTIONS: INDIA’S UNIFIED PAYMENTS INTERFACE AND THE DIGITAL SHIFT
Author: Ms. S. Muthukarpagam and Dr. C. Yogalakshmi
Abstract:

Unified Payments Interface (UPI), launched by the National Payments Corporation of India, has transformed the Indian payment ecosystem. Its simplicity and accessibility have accelerated the growth of digital transactions, reaching even small corner shops. This paper explores the relationship between digital infrastructure, such as broadband and smartphone penetration, and UPI adoption in India, alongside the government-led initiatives that have facilitated its expansion. The analysis further highlights developmental outcomes, including enhanced financial inclusion, the integration of MSMEs into the formal financial system, and broader economic formalisation. At the same time, systemic challenges such as market concentration, technical downtimes, security concerns, and regulatory constraints that may affect UPI’s long-term sustainability are critically examined. Based on these findings, the paper also offers policy recommendations to strengthen UPI’s role in advancing inclusive and sustainable digital finance in India.

Keywords: Unified Payments Interface, Digital Infrastructure, Financial Inclusion, Digital Payments, FinTech
DOI: https://doi.org/10.38193/IJRCMS.2026.8263
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Date of Publication: 26-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026

EMPOWERING STAKEHOLDERS’ DECISIONS THROUGH INTERIM FINANCIAL STATEMENTS

Title: EMPOWERING STAKEHOLDERS’ DECISIONS THROUGH INTERIM FINANCIAL STATEMENTS
Author: A. Arunkumar and M. Balaji
Abstract:

Corporate boards are at the centre of policy debate concerning governance reform and financial reporting. Without developing an effective communication to stakeholders through financial statements, it could be difficult to develop an organisational culture satisfying the needs and expectation of the stakeholders (Moneva et al., 2007). In this article, we have evaluated the impact of the interim financial reports published by Nifty 50 companies of quarter 3 (December 2025) for the financial year 2025-26 and the shareholder decisions based on the reports through their price movements.

Keywords: Interim Financial Reporting, Stakeholder Decision-Making, Nifty 50 Companies, Share Price Movement, Corporate Governance
DOI: https://doi.org/10.38193/IJRCMS.2026.8262
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Date of Publication: 26-04-2026
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Published Vol & Issue: Volume 8 Issue 2 March-April 2026