| Title: SOCIO ECONOMIC CONDITIONS, WORK PATTERN AND SATISFACTION AMONG GIG WORKERS IN KANNUR DISTRICT OF KERALAM, INDIA |
| Author: Dr. N. Sindhu, Nandana V Nambiar, Fathimathul Sana V. K and Dr. N. Karunakaran |
| Abstract: The growing spread of platform-based delivery services has made gig work a significant feature of the modern labour market, raising concerns related to ethics, professional standards, and worker welfare. In this context, the study examines the socio-economic characteristics, working conditions, and work-related satisfaction of delivery gig workers in Kannur district of Keralam, with particular focus on working hours, remuneration, leisure time, and job-related stress based on survey data collected from 100 delivery gig workers located in the district. The analysis makes use of descriptive statistics, mean score analysis, ranking methods, and a composite index designed to measure work-related satisfaction of gig workers. The results indicate that 70 percent of respondents fall within the 18-25 age group and 80 percent are unmarried, pointing to a high concentration of young individuals entering gig employment. 48 percent of workers reported working less than six hours per day, 94 percent earned below Rs. 20,000 per month highlighting income instability, despite flexible work arrangements. The work-related satisfaction index recorded a moderate score of 2.88, largely driven by pronounced dissatisfaction with job safety and security, as 88 percent of respondents expressed dissatisfaction in this regard. In addition, 78 percent of gig workers were not covered under provident fund schemes and 84 percent lacked any form of insurance, revealing substantial deficiencies in worker welfare. The findings emphasise the urgent need for ethical regulatory frameworks, strengthened professional standards, and inclusive welfare policies, while also pointing to future interventions focused on social security expansion, transparent algorithmic governance, and institutional protection for gig workers. |
| Keywords: gig economy; gig worker; delivery gig workers; income instability; job stress; work-related satisfaction index; ethics; worker welfare |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8238 |
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| Date of Publication: 03-04-2026 |
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| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |