| Title: DIGITAL COMMERCE ADOPTION AND MSME PERFORMANCE: EVIDENCE FROM EMERGING REGIONAL MARKETS UNDER THE ONDC ECOSYSTEM |
| Author: Rajani Kumari and Bimal Kumar Mishra |
| Abstract: Digital commerce has emerged as a critical driver of small enterprise transformation in developing economies. In India, the introduction of the Open Network for Digital Commerce (ONDC) represents a policy initiative aimed at democratizing digital marketplaces and expanding participation among micro, small, and medium enterprises (MSMEs). Despite its policy significance, empirical evidence on the economic impact of digital commerce adoption in emerging regional markets remains limited. This study examines the relationship between digital adoption and MSME performance within sub-urban commercial environments. Building on the Technology Acceptance Model, Diffusion of Innovations theory, and the Digital Divide framework, the research develops a conceptual model linking technological capability, digital adoption, and vendor performance. Using a mixed analytical approach combining descriptive analysis, econometric modeling, and interaction-based regression techniques, the study evaluates how smartphone access, education, and digital commerce adoption influence revenue outcomes among small enterprises. The empirical results indicate that digital adoption significantly improves vendor revenue growth and market participation, while smartphone access and education act as enabling factors facilitating digital integration. Interaction analysis further reveals that the economic returns from digital adoption vary across regional market environments, highlighting the role of infrastructure and institutional context in shaping digital transformation outcomes. These findings suggest that digital commerce initiatives can substantially enhance MSME competitiveness, but their effectiveness depends on complementary investments in digital literacy, infrastructure development, and localized support systems. The study contributes to the emerging literature on inclusive digital economies by providing empirical evidence on the mechanisms through which open digital commerce ecosystems influence small enterprise growth in developing regional markets. |
| Keywords: Digital commerce, MSMEs, digital adoption, ONDC, digital inclusion, regional economies, e-commerce ecosystems |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8223 |
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| Date of Publication: 30-03-2026 |
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| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |
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AI-DRIVEN HR PRACTICES IN DELHI NCR TOURISM: A CONCEPTUAL FRAMEWORK FOR TALENT ACQUISITION AND RETENTION
| Title: AI-DRIVEN HR PRACTICES IN DELHI NCR TOURISM: A CONCEPTUAL FRAMEWORK FOR TALENT ACQUISITION AND RETENTION |
| Author: Himanshi Balyan and Vikram Tihal |
| Abstract: This paper develops a conceptual framework examining how AI-driven HR practices influence talent acquisition and retention in Delhi NCR tourism sector, which confronts turnover exceeding 40% and acute seasonal hiring pressures. Literature synthesis integrates AI-HRM and tourism scholarship to propose relationships between three AI practice domains (intelligent sourcing/screening, predictive analytics, personalized learning) and two talent outcomes (acquisition quality, employee retention), moderated by governance quality, firm resources, and seasonal volatility. Eight propositions appear: AI-powered screening improves multilingual hire quality in customer-facing roles (P1). Better hires show stronger retention, creating mediation pathways (P2). Predictive turnover tools prove most effective during off-peak windows when interventions face fewer service pressures (P3). Learning platforms succeed when HR teams understand the technology (P4). Strong ethical governance amplifies benefits across outcomes (P5). Larger firms gain more than resource-constrained SMEs (P6). Extreme seasonality disrupts retention gains unless forecasting capabilities compensate (P7). Ethical transparency in recruitment boosts candidate beliefs, enhancing later retention (P8). Conceptual framework requires empirical validation through multi-respondent surveys, structural equation modeling, and longitudinal designs as specified. Framework extends AI-HRM theory to service-intensive emerging market contexts marked by workforce volatility and cultural diversity. Tourism managers should prioritize recruitment AI where efficiency gains appear fastest, invest in staff training, show bias audits before deployment, and preserve human judgment for relationship-building. Policymakers should subsidize SME adoption and create industry- specific ethical standards. Ethical AI deployment proves essential in Delhi NCR diverse labor markets where perceived bias spreads rapidly through professional networks. First India-focused tourism AI-HRM framework embedding seasonality, multilingual dynamics, and ethical governance as central theoretical constructs rather than peripheral considerations. |
| Keywords: Artificial Intelligence, Human Resource Management, Talent Acquisition, Employee Retention, Tourism Industry, Delhi NCR, Conceptual Framework |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8222 |
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| Date of Publication: 30-03-2026 |
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| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |
MANAGEMENT OF CROSS-FUNCTIONAL IT PROJECTS IN THE IMPLEMENTATION OF IOT SOLUTIONS IN THE FINANCIAL SECTOR
| Title: MANAGEMENT OF CROSS-FUNCTIONAL IT PROJECTS IN THE IMPLEMENTATION OF IOT SOLUTIONS IN THE FINANCIAL SECTOR |
| Author: Aditya Agarwal |
| Abstract: The article examines the management of cross-functional IT projects during the implementation of IoT solutions in the financial sector, focusing on aligning architecture, risk, and organizational accountability under high integration density. The study’s relevance lies in the fact that IoT in finance is becoming an infrastructure technology. Telemetry supports service continuity and reduces operational losses in payment infrastructure, physical security, engineering systems, and insurance models of observable risk, while simultaneously increasing the complexity of device life cycles and tightening requirements for traceability and regulatory correctness. The purpose of the article is to identify patterns in cross-functional management of IoT implementation and to describe a practical framework for coordinating business, IT, security, compliance, operations, and suppliers throughout the device and data life cycles. The scientific contribution lies in synthesizing fragmented requirements into a unified management model. This model incorporates a steering layer for prioritisation and risk appetite decisions, a linkage between the roles of product owner and program manager, a responsibility matrix for grey zones, and a risk register that converts threats into verifiable tasks. The main conclusions can be summarized as follows. The success of IoT implementations in finance is determined by the management of interdependencies between layers (devices–connectivity–data–integrations), by disciplined version and configuration control in edge scenarios, and by the transition to a service-oriented operating model during scaling. The article is intended for program managers and product owners, architects, information security specialists, and compliance specialists responsible for the industrial deployment of IoT in financial organizations. |
| Keywords: Internet of Things, financial sector, cross-functional management, device life cycle |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8221 |
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| Date of Publication: 27-03-2026 |
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| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |
ECONOMIC FEASIBILITY OF CALCINED KAOLIN USE IN THE PRODUCTION OF SPECIALIZED RUBBER TECHNICAL PRODUCTS
| Title: ECONOMIC FEASIBILITY OF CALCINED KAOLIN USE IN THE PRODUCTION OF SPECIALIZED RUBBER TECHNICAL PRODUCTS |
| Author: Oleksandr Lobach |
| Abstract: The paper analyses the economic feasibility of integrating calcined kaolin into the production of specialised rubber technical products under conditions of price pressure, import dependence, and supply-chain restructuring. Relevance stems from the need to replace high-margin imported fillers with functionally adequate mineral alternatives that preserve product performance in demanding applications. The novelty of the study lies in combining a documented commercialisation case of a calcined kaolin grade introduced into a medical rubber-products manufacturer with recent scholarly evidence on kaolin-filled elastomer systems, clay modification, and calcination control. The aim is to determine under which technological and market conditions calcined kaolin becomes a rational material choice for specialised rubber compounds. The study applies comparative analysis, source synthesis, process interpretation, and analytical generalisation. The materials include recent journal papers on kaolin in styrene-butadiene and natural rubber systems, clay-modified binders, calcined kaolin reactivity, and adjacent speciality polymer applications. The results show that economic feasibility emerges from the combination of controlled filler functionality, lower procurement cost, acceptable processability, and application-specific rather than universal reinforcement targets |
| Keywords: calcined kaolin, rubber compounds, specialised rubber products, mineral fillers |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8220 |
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| Date of Publication: 27-03-2026 |
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| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |
SUSTAINABILITY ACCOUNTING AND INTEGRATED REPORTING: THE FUTURE OF CORPORATE REPORTING IN INDIA
| Title: SUSTAINABILITY ACCOUNTING AND INTEGRATED REPORTING: THE FUTURE OF CORPORATE REPORTING IN INDIA |
| Author: Rutika Dhanawade, Kalpita Ramnath Naik and Monika Jogdand |
| Abstract: Over the last few years, integrated reporting and sustainability accounting have become critical tools for facilitating corporate transparency and accountability in India. Conventional financial reporting concentrates mostly on financial performance and tends to ignore the environmental and social consequences of business operations. Sustainability accounting fills this vacuum by measuring, disclosing, and controlling a firm’s environmental, social, and governance (ESG) performance systematically. Integrated reporting takes a step further by bringing together financial and non-financial data in one coordinated report that gives stakeholders a complete picture of an organization’s strategy, governance, performance, and prospects in relation to its external environment. It not only enhances stakeholder trust but also aligns corporate activities with sustainable development objectives. As India progresses towards international best practices of corporate governance, sustainability accounting and integrated reporting will give a new shape to the future of corporate reporting, challenging businesses to create long-term value while being socially conscious and environmentally responsible. |
| Keywords: Integrated Reporting, Sustainability Accounting, Corporate Transparency, Corporate Accountability, Financial Performance, ESG Performance, Governance. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8130 |
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| Date of Publication: 30-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
THE ROLE OF DIGITAL PLATFORMS IN EMPOWERING RURAL WOMEN ENTREPRENEURS IN INDIA
| Title: THE ROLE OF DIGITAL PLATFORMS IN EMPOWERING RURAL WOMEN ENTREPRENEURS IN INDIA |
| Author: Kalpita Naik* and Nikam Kishor Shankar |
| Abstract: Digital social commerce has emerged as a powerful mechanism for advancing women’s economic participation in rural India. Platforms such as Meesho, WhatsApp Business, Instagram Shops, Facebook Marketplace, and ONDC now enable women to launch micro-enterprises from their homes with low financial risk and minimal capital. By combining social networking, mobile technology, and digital financial tools, these platforms are reshaping traditional entrepreneurship through improved market access, income opportunities, and personal confidence. |
| Keywords: Social Commerce, Rural Women, Digital Empowerment, Micro-enterprise, Meesho, WhatsApp Business, Instagram Shops, SHG, Women Entrepreneurship |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8129 |
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| Date of Publication: 29-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
TRUST AND SECURITY CONCERNS IN DIGITAL TRANSACTIONS: A CHALLENGE FOR LOCAL ENTREPRENEURS IN THE E-COMMERCE ECOSYSTEM
| Title: TRUST AND SECURITY CONCERNS IN DIGITAL TRANSACTIONS: A CHALLENGE FOR LOCAL ENTREPRENEURS IN THE E-COMMERCE ECOSYSTEM |
| Author: Dnyaneshwari Suresh Maske, Shripad Balkrishna Karjatkar and Shilpa Laxman Chabukswar |
| Abstract: The expansion of e-commerce has generated significant economic opportunities for local entrepreneurs by facilitating access to broader markets and enhancing operational efficiency. Nevertheless, the success of digital commerce is contingent upon establishing trust and ensuring secure digital transactions. This study examines the principal challenges local entrepreneurs encounter regarding trust and security within the e-commerce environment. Cybercrime, data breaches, online payment fraud, and insufficient consumer confidence have adversely affected the growth and sustainability of small online businesses. Limited resources, technical expertise, and institutional support hinder many local entrepreneurs from implementing robust cyber security measures, increasing their vulnerability to digital threats and customer distrust. The analysis demonstrates that these obstacles constrain entrepreneurial development and diminish consumer participation in local digital markets. The study concludes with recommendations for strategic interventions, such as strengthening cyber security infrastructure, promoting digital literacy, and developing supportive regulatory frameworks to create a safer and more reliable e-commerce ecosystem for local entrepreneurs. |
| Keywords: Digital Transaction Security, Trust in E-commerce, Local Entrepreneurs, Online Payment Fraud, Cybersecurity Challenges |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8128 |
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| Date of Publication: 28-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
TAXATION IN DEVELOPING ECONOMIES
| Title: TAXATION IN DEVELOPING ECONOMIES |
| Author: Shivaji Niranjan More and Kishor Shankar Nikam |
| Abstract: Taxation is one of the primary means through which a government can finance development, promote equity, and improve governance. However, in developing economies, tax systems are generally characterized by structural weaknesses such as low tax-to-GDP ratios, large informal sectors, administrative inefficiencies, and high levels of tax evasion. The excessive dependence on indirect taxes, coupled with the limited capacity for enforcement, impairs fiscal stability and, at the same time, increases inequality. Besides, globalization makes revenue mobilization more challenging through issues such as transfer pricing and profit-shifting by multinational corporation |
| Keywords: Taxation in developing economies, Tax-to-GDP ratio, Informal sector and taxation, Tax evasion and avoidance, Indirect vs. direct taxes, Fiscal capacity, Revenue mobilization. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8127 |
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| Date of Publication: 27-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
E-INVOICING UNDER GST: COMPLIANCE EFFICIENCY AND TECHNOLOGICAL CHALLENGES
| Title: E-INVOICING UNDER GST: COMPLIANCE EFFICIENCY AND TECHNOLOGICAL CHALLENGES |
| Author: Sakshi Shrikrushna Bhonde and Madhuri Rupesh Motewar |
| Abstract: E-invoicing under the Goods and Services Tax (GST) system is now a mandatory requirement for businesses that exceed certain turnover thresholds in India. It seeks to simplify tax reporting, reduce invoice fraud, and improve transparency by linking invoicing directly to the GST portal through an Invoice Registration Portal (IRP). While e-invoicing helps with traceability and makes tax audits easier, small and medium enterprises (SMEs) face hurdles like adopting new technologies, integrating software, relying on internet access, and having limited knowledge of regulatory changes. This research paper looks at how e-invoicing improves compliance and analyzes the technological challenges preventing smooth adoption by businesses. A survey of 40 SMEs and accounting professionals was conducted to evaluate the system’s effectiveness and identify key challenges. Results indicate that 70% of respondents believe e-invoicing improves accuracy and cuts down on manual data entry, but 55% still encounter issues with software integration and system outages. The study concludes that while e-invoicing greatly enhances tax compliance and lowers errors in GST returns, ongoing technological support, user training, and simplified GST software are crucial for increasing adoption rates and reducing disruptions. |
| Keywords: GST, E-Invoicing, Tax Compliance, Invoice Registration Portal (IRP), Business Automation, Digital Taxation. |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8126 |
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| Date of Publication: 26-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |
AN ASSESSMENT OF RECRUITMENT AND SELECTION TRENDS USING SECONDARY HRM DATA
| Title: AN ASSESSMENT OF RECRUITMENT AND SELECTION TRENDS USING SECONDARY HRM DATA |
| Author: Yogita Ghatol |
| Abstract: This research paper offers a comprehensive evaluation of contemporary recruitment and selection trends by utilizing secondary HRM data sourced from industry reports, academic research, organizational databases, and global employment surveys. The objective of the study is to comprehend how fundamental hiring practices have evolved in response to advancements in technology, changing labor market conditions, and shifting expectations within organizations. The secondary data reveals a notable shift towards digital recruitment strategies, with companies increasingly depending on online job portals, social media channels, and AI-driven screening tools to optimize candidate sourcing and shortlisting. Furthermore, there has been a rise in the use of data-informed selection methods, such as psychometric evaluations, competency mapping, and predictive hiring analytics, aimed at improving decision-making precision and minimizing bias. The analysis also underscores an increasing emphasis on employer branding, diversity-focused hiring, and candidate experience as critical components of contemporary recruitment strategies. Virtual interviews, remote onboarding, and hybrid hiring models have become prevalent practices, particularly shaped by changes in the workforce following the pandemic. The study concludes that organizations are transitioning from conventional qualification-based selection methods to more comprehensive approaches that prioritize skills, cultural alignment, and long-term potential. In summary, the secondary data indicates that recruitment and selection processes are evolving to be more strategic, technology-driven, and aligned with the sustainability objectives of organizations. The findings enhance the overall understanding of HRM trends and offer valuable insights for organizations aiming to improve their talent acquisition strategies. |
| Keywords: Recruitment trends, selection practices, HRM, digital recruitment, talent acquisition, AI-assisted hiring, employer branding, competency-based selection, workforce analytics |
| DOI: https://doi.org/10.38193/IJRCMS.2026.SP8125 |
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| Date of Publication: 25-01-2026 |
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| Published Vol & Issue: Volume 8 Issue 1 January 2026 |