| Title: EMOTIONAL BRANDING VS. RATIONAL BRANDING: WHAT WORKS BETTER FOR GEN Z IN ORGANIC SKINCARE |
| Author: Dr S Saikrishnan, Dhiya Shaji, Kiruthanya V S, Nagavarshini L, Paul Moses R, Rinishagowri, Sri Hari Prasath S, Vinothini R D |
| Abstract: The organic skincare industry is expanding due to increased awareness of health and environmental sustainability. This study analyzes the effectiveness of emotional and rational branding among Generation Z consumers. Emotional branding builds strong connections through feelings and values, while rational branding focuses on product quality, ingredients, and benefits. The findings show that Gen Z consumers are influenced by both emotional and logical factors in their purchasing decisions. They prefer brands that are transparent, sustainable, and trustworthy, along with clear and reliable product information. Emotional branding helps in building trust and loyalty, whereas rational branding strengthens confidence and supports informed decisions. Digital platforms and social media play a significant role in shaping consumer behaviour. The study concludes that a balanced approach combining both emotional and rational branding is most effective in attracting and retaining Generation Z consumers. |
| Keywords: Gen Z(Age 18-26), Emotional Branding, Rational branding, Skincare, Organic |
| DOI: https://doi.org/10.38193/IJRCMS.2026.8256 |
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| Date of Publication: 22-04-2026 |
| Download Publication Certificate: PDF |
| Published Vol & Issue: Volume 8 Issue 2 March-April 2026 |