Title: FROM SCROLL TO SALE: A HUMAN-CENTERED STUDY OF SOCIAL MEDIA INFLUENCE IN ONLINE MARKETING
Author: Mrs. R. Bharatharathna and Dr. S. Latha
Abstract:

Social media has transformed online marketing from a one-way promotional activity into an interactive relationship between brands and consumers. Recent studies indicate that interactivity, electronic word-of-mouth, and engagement-based participation are strongly associated with purchase intention in digital environments. This paper synthesizes current evidence on how social media influence shapes consumer attention, trust, engagement, and buying behavior in online marketing. The discussion also highlights practical implications for marketers, educators, and researchers who seek ethical and effective digital strategies.

Keywords: Social Media Marketing, Online Marketing, Consumer Behavior, Purchase Intention, Engagement, eWOM, Digital Branding
DOI: https://doi.org/10.38193/IJRCMS.2026.8413
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Date of Publication: 23-07-2026
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Published Vol & Issue: Volume 8 Issue 4 July-August 2026