Title: IMPACT OF ARTIFICIAL INTELLIGENCE ON HUMAN RESOURCE MANAGEMENT IN THE IT SECTOR
Author: ANAND.I and Dr. C. K. MUTHUKUMARAN
Abstract:

Artificial Intelligence (AI) is transforming organizational management, particularly Human Resource Management (HRM), in the Information Technology (IT) sector. The adoption of AI in HR functions has improved operational efficiency, decision-making accuracy, and strategic workforce management. This study investigates the impact of AI on HR practices such as recruitment, performance appraisal, training and development, employee engagement, and HR analytics in IT companies. Primary data were collected from HR professionals and employees using structured questionnaires. The findings indicate that AI enhances productivity, reduces human bias, and supports personalized employee development, while ethical issues, data privacy, and resistance to change remain challenges. The study provides practical insights for HR managers to implement AI effectively and ethically in IT organizations.

Keywords: Artificial Intelligence, Human Resource Management, IT Sector, AI Adoption, HR Analytics, Employee Engagement
DOI: https://doi.org/10.38193/IJRCMS.2026.8172
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Date of Publication: 22-02-2026
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Published Vol & Issue: Volume 8 Issue 1 Jan-Feb 2026