Title: DIGITAL PAYMENT SYSTEMS AND THEIR ROLE IN FINANCIAL INCLUSION: A SPECIAL REFERENCE TO ODISHA
Author: Manisha Meher
Abstract:

Economic development poverty alleviation and social empowerment are all significantly influenced by financial inclusion which is defined as providing low-income and disadvantaged elements of society with accessible and cheap financial services. Geographical societal and infrastructure hurdles contribute to the deep financial inclusion gap that still exists in the Indian setting despite major governmental measures. A revolutionary chance to close this gap is provided by the emergence of digital payment systems (DPS) which were sparked by the India Stack (Aadhaar UPI and Digital Locker). With an emphasis on the state of Odisha this study examines how digital payment systems promote financial inclusion. Odisha offers a distinctive and important case study because of its difficult topography sizable tribal population agrarian economy and susceptibility to natural calamities. The study uses a mixed-methods approach reviewing existing literature and policy documents in addition to analyzing secondary data from reports by the Reserve Bank of India (RBI) National Payments Corporation of India (NPCI) National Family Health Survey (NFHS) and the State Level Bankers’ Committee (SLBC) Odisha. In order to organize the analysis, it first establishes the theoretical and worldwide background of digital financial inclusion. After that it explores Odisha’s financial and socioeconomic environment emphasizing its unique difficulties. The main focus of the study looks at how important DPS tools such the Pradhan Mantri Jan Dhan Yojana (PMJDY) Aadhaar-enabled Payment Systems (AePS) Unified Payments Interface (UPI) and micro-ATM networks have spread throughout the state. The analysis shows that although Odisha’s digital payment infrastructure has grown significantly due to government transfers (DBT) it uses for active transactional financial participation is still in its infancy. Digital illiteracy language difficulties poor last-mile connectivity gendered access inequities and a lack of trust especially in remote and tribal communities are persistent challenges. The study comes to the conclusion that while digital payment systems are a prerequisite for comprehensive financial inclusion in Odisha, they are not adequate. It suggests a multifaceted approach that emphasizes strong digital literacy initiatives in regional languages gender-sensitive product design bolstering digital and physical infrastructure simultaneously encouraging use-cases outside of DBT and creating a trust-building regulatory environment. For similar regional economies throughout India and the developing globe the Odisha example provides important insights for creating context-sensitive digital financial inclusion programs.

Keywords: Financial Inclusion Digital Payment Systems Unified Payments Interface (UPI) Digital India Tribal Economy Digital Divide Aadhaar PMJDY.
DOI: https://doi.org/10.38193/IJRCMS.2026.8102
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Date of Publication: 09-01-2026
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Published Vol & Issue: Volume 8 Issue 1 Jan-Feb 2026