Title:
AN ASSESSMENT OF THE AVAILABILITY AND USERS’ SATISFACTION OF INFORMATION RESOURCES EFFICACY IN PUBLIC LIBRARIES IN KATSINA STATE

Authors:
Nura Abdulahi , Abubakar Ibrahim Yaya and Mujittafa Saidu

Abstract:
This study is on the assessment of the availability and users’ satisfaction of information resources efficacy in public libraries in Katsina state. Six research questions and one hypothesis were formulated and tested with Survey research method was adopted for this study. A total of 120 respondents made up the population of this study. Which comprise staffs and users of this study Questionnaire was used to collect data. Cluster random sampling technique was use to select a sample size of 23 functional branches from the three senatorial zone of the state. For fair representation, two library branches from each senatorial zone were chosen using simple random sampling. The data collected were presented and analyzed using frequency table and percentages. The hypothesis was tested using Chi Square test of independence. The study found among other things all the six Public Libraries namely Katsina State Library Board, Public Library Kaita, Public Library Daura, Public Library Mashi, Public Library Funtua and Public Library Malumfashi has poor state of information resources. The study pointed out that the majority of library users visit the libraries to read news papers and note books during the examinations period. It was also revealed that users were not satisfied with the library services as all the services were not functioning in any of the libraries under the study. It was discovered that some of the challenges facing the libraries include, lack of current and sufficient information resources, poor funding, lack of constant power supply and shortage of man power. Lastly, the study recommended among other things that Public libraries should be stocked with up-to-date information resources to encourage users to consult relevant books on shelves and outdated obsolete resources should be weeded out regularly

Keywords:
Assessment, Utilization, Public Libraries, Information Resources